It is our desire that your visit with us be as pleasant and informative as possible. We know that you have many choices for eye care and we appreciate you choosing us.
For your convenience, we schedule appointments for our patients. Due to emergencies, the need for extended services for some patients and other unforeseen circumstances, we are sometimes unable to stay on schedule. Please be patient. Your doctor will spend the time necessary with you as well.
Although our reception area may appear to be crowded, be assured that patients are treated according to scheduled appointments. We have several doctors and other staff seeing patients, which means patients that may have arrived after you may be called before you, but to see another doctor.
During your visit, your doctor may determine that additional testing or services are necessary. We may be able to perform those tests or services at that time or it may be better to reschedule for a later time. Some tests may be fully or partially covered by insurance and you may have a co-pay for each. If you have any concerns about the financial responsibilities of the tests, please feel free to approach our technicians prior to performing the ordered tests.
We will always do our best to see you in a timely manner and provide you with the high- quality care you have come to expect from us. Should you have any questions or suggestions regarding our services, please speak with any of our staff and they will be happy to assist you further.
It may be necessary to dilate your eyes during the course of your visit. Dilation results in light sensitivity and blurred near vision, which gradually improves over several hours. You might find your vision (after dilation) to be more comfortable if you bring your sunglasses into the office for your visit. Most people feel comfortable driving after dilation, but if you are unsure, please be safe and bring a person that can drive you home after your exam.
We will use text, phone call, or email to confirm your appointment. If you wish to be contacted in a particular manner, let the office know. This will allow us to provide you with a timely and efficient reminder of your next scheduled appointment at Saland Vision.
We trust that our patients understand that it is their responsibility to keep their booked appointments and hope that this will be helpful in that regard.
Our office staff is available to speak with you Monday through Friday, from 8:00 am to 5:00 pm, by calling (214) 691-8000 or via text message.
Please contact the office if you cannot find an answer to your question.
Our office is open Monday through Friday from 8am to 5pm.
We need time to get to know you and your eyes. Your office visit length varies by appointment type, doctor and day, but generally for a primary or annual visit, plan on allowing more than an hour for your appointment. If you have a special problem or have been referred for consultation, additional time may be required to carry out certain tests and procedures as well as in-depth conversations with your doctor.
Yes, please bring a copy of your current insurance card and any pertinent medical information, including a list of your medications, to each and every appointment. General information will be verified and a copy taken of your photo ID and your current insurance card. If you have new insurance, this process is required even if you are scheduled for a routine or vision examination, as we will need to verify eligibility with your insurance company.
Please bring all of your current eye drops, eye ointments, glasses and/or contact lens information to each appointment. If you are currently taking medications for other issues, please provide a list of all medications. We also recommend bringing a pair of sunglasses to your first/annual visit to help with light sensitivity when you leave the office with dilated eyes.
Your eyes will be dilated as part of your exam, so we recommend having someone drive you to and from your appointment. Dilation will not affect your distance vision. If you feel comfortable driving yourself, please do so at your own risk.
Yes, as part of a complete eye exam and in order to fully evaluate the retina, your eyes will need to be dilated. We recommend bringing a pair of sunglasses and having someone drive you to and from your appointment.
Generally, the effects of dilation last three to six hours. Some may recover sooner while others may be affected for the rest of the day.
We accept most major insurance plans including Aetna, Blue Cross Blue Shield, Cigna, and UnitedHealthcare. See our insurance information to learn more.
Yes, we offer cataract surgery as well as other procedures. Schedule a consultation to determine if you are a candidate. See our surgery and procedures page to learn more.